Privacy Policy

Brad Baker Building Contractor

Effective Date: 28.04.2026

1. Introduction

Brad Baker Building Contractor is committed to protecting the privacy of our clients, employees, subcontractors, and suppliers. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By engaging our services or interacting with us, you consent to the practices described in this Privacy Policy.

2. What Personal Information We Collect

We may collect personal information necessary to carry out our building and construction services, including:

  • Full name

  • Residential or postal address

  • Email address

  • Phone number

  • Property details related to building works

  • Payment and billing information

  • Identification details where required

  • Employment information (for staff and subcontractors)

  • Insurance and licensing information (for subcontractors)

  • Any other information relevant to providing our services

We only collect personal information that is reasonably necessary for our business functions.

3. How We Collect Personal Information

We may collect personal information in several ways, including:

  • When you contact us by phone, email, or in person

  • When you request a quote or engage our services

  • Through written contracts and forms

  • Via our website (if applicable)

  • Through third parties such as architects, suppliers, or consultants

  • When you apply for employment or subcontract work

Where practical, we collect personal information directly from you.

4. Why We Collect Personal Information

We collect and use personal information to:

  • Provide building and construction services

  • Prepare quotes and contracts

  • Manage projects and communicate with clients

  • Process payments and invoices

  • Meet legal and regulatory requirements

  • Manage employees and subcontractors

  • Improve our services and operations

  • Respond to enquiries or complaints

We will not use personal information for unrelated purposes without consent unless required by law.

5. Disclosure of Personal Information

We may disclose personal information to:

  • Subcontractors and trades involved in projects

  • Suppliers and service providers

  • Architects, engineers, and consultants

  • Accountants, insurers, and legal advisors

  • Government authorities where required by law

  • Financial institutions for payment processing

We take reasonable steps to ensure third parties handle personal information securely and appropriately.

6. Storage and Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information may be stored:

  • In secure electronic systems

  • On password-protected devices

  • In locked physical files

We retain personal information only as long as necessary for business or legal purposes. 

7. Access to and Correction of Personal Information

You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.

To request access or correction, please contact us using the details provided below.

We will respond to requests within a reasonable timeframe.

8. Website and Cookies (If Applicable)

If we operate a website, it may collect non-personal information such as:

  • Browser type

  • IP address

  • Pages visited

  • Time spent on the website

This information helps improve website functionality and user experience.

Cookies may be used to enhance website performance.

9. Complaints About Privacy

If you believe your privacy has been breached, you may lodge a complaint with us.

We will investigate complaints promptly and aim to resolve them within a reasonable timeframe.

Last Review: 28.04.2026                                                         Review due: 28.04.2027